Problem: This one day in January turned into a peculiar day for Metrolocks: We fielded 7 cases of people accidentally leaving the key stuck on the inside of their main door when leaving.With many Banham locks and with uPVC doors, this then prevents the user upon his return from inserting the key fully into the keyhole.
Solution: 7 people thus found themselves locked out on that day. A Metrolocks engineer arrived in each case and opened the door by reaching behind the door and pulling the handle of the door to open it, without any damage to the lock.
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