Shipping
Learn more about our alternative shipping options, estimated delivery times, and tracking options © 1st Metropolitan Locksmiths Ltd
Domestic - UK
Once your order is ready for shipping, we despatch it with Royal Mail (RM) standard delivery.
Standard delivery should take 1-7 working days. It’s not signed for or tracked.
If Royal Mail standard isn’t for you, please see below:
Options | Cost | ETA |
1. RM Recorded: *Signed for *Not tracked |
£6.95 | 2-5 working days |
2. UPS Standard: *Signed for *Tracked |
£9.25 | 1-4 working days |
3. RM Special: *Signed for *Tracked |
£11.95 | 1 working day |
Do any of these options appeal to you? Just say so when placing your order.
Any questions? Simply pop them into an email to team@metrolocks.co.uk
International
International shipping costs vary depending on the country of destination.
The quote you were given may not have taken into consideration your destination country.
The delivery options are as follows:
World Zone |
Royal Mail (postal service) |
UPS (tracked courier) |
EU 1 | £3.45 | £17.50 |
EU 2 | £4.95 | £17.50 |
EU 3 | £6.45 | £22.45 |
EU 4 | £6.45 | £25.45 |
North America | £9.95 | £31.25 |
Asia & South Africa | £9.95 | £42.50 |
AUS / NZ | £9.95 | £46.50 |
ROW | £9.95 | £54.95 |
Do any of these options appeal to you? Just say so when placing your order.
Any questions? Simply pop them into an email to team@metrolocks.co.uk
Please find your zone in the following table:
EU 1 | Republic of Ireland, Belgium, France, Germany, Luxembourg, Monaco, Netherlands. |
EU 2 | Austria, Azores, Czech Republic, Denmark, Finland, Greece, Italy, Madeira, Poland, Portugal, Spain, Sweden. |
EU 3 | Bulgaria, Croatia, Cyprus, Estonia, Hungary, Latvia, Lithuania, Malta, Romania, Slovakia, Slovenia. |
EU 4 | Albania, Andorra, Belarus, Bosnia & Herzegovina, Ceuta, Faroe Islands, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Kosovo, Liechtenstein, Macedonia, Melilla, Moldova, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Turkey, Ukraine. |
North America | Canada, Mexico, Puerto Rico, USA. |
Asia & South Africa | China, Hong Kong, Indonesia, Japan, Macau, Malaysia, Philippines, Singapore, South Africa, South Korea, Taiwan, Thailand, UAE. |
AUS / NZ | Australia, New Zealand. |
ROW | The rest of the world. |
Learn more about: Royal Mail
- Intro:
Royal Mail is the biggest UK postal service provider offering reliable and cost-effective shipping solutions for domestic and international orders. With over 500 years of experience in the industry, Royal Mail has a proven track record of delivering parcels and letters worldwide.
- Delivery times:
Within the UK: Once your order is ready and despatched, the average estimated time of arrival will depend on where you are in the UK and the shipping class you opt for: Standard and Signed For Deliveries takes from 1 to 7 working days, while Special delivery usually arrive the next day.
Internationally: The delivery time for international orders with Royal Mail varies depending on the destination country and the service you choose. However, most packages typically arrive within 2-7 business days for European destinations and 2-10 business days for the rest of the world.
- Notice:
It’s important to keep in mind that Royal Mail is a postal service and not a courier service. This means that while they strive to deliver your goods on time, unexpected delays can occur. For example, there may be occasional strikes or other unforeseen circumstances that can impact delivery times.
In addition, it’s worth noting that once your international parcel reaches its destination country, it will typically be handed over to the local postal service for final delivery. While Royal Mail will ensure that your parcel is properly addressed and packaged, they are not responsible for any delays or issues that may arise once it reaches its destination country.
- VAT treatment of international orders:
While we do not charge Value Added Tax (VAT) for international orders, it is important to note that VAT or other applicable taxes may be charged by the destination country upon arrival.
- Advantages
One of the biggest advantages of using Royal Mail is their extensive network of delivery partners, which enables them to reach even the most remote destinations. Additionally, Royal Mail generally offers better shipping rates, making it more affordable than courier services.
- Limitations
However, it’s worth noting that Royal Mail has some limitations when it comes to international shipping. For instance, their tracking options can be limited, and their delivery times may be affected by customs processing and other factors outside their control. Nevertheless, Royal Mail remains a reliable and trusted choice for shipping your orders worldwide.
If you have any concerns about delivery times or parcel tracking, don’t hesitate to contact their customer service or visit their website www.royalmail.com.
Learn More about: UPS
- Intro:
UPS is a globally renowned courier and logistics company that offers reliable and efficient shipping services for both domestic and international orders. With a strong network of delivery partners and advanced tracking capabilities, UPS is a popular choice for everyone.
- ETA after Despatch:
For UK and Europe, we use UPS Standard service. Standard deliveries within the UK take 1-2 business days. As for European countries, UPS typically delivers packages within 1-4 business days, depending on where you are located. For the rest of the world, we use UPS Saver service, which offers a faster delivery time of approximately 2-4 business days, depending on the destination country and the service selected.
At We Love Keys, UPS’s Standard and Saver services are the most reliable and efficient options for shipping your orders worldwide. Their advanced tracking capabilities and value-added services can help ensure that your packages are delivered safely and on time.
- VAT treatment of international orders:
While we do not charge Value Added Tax (VAT) for international orders, it is important to note that VAT or other applicable taxes may be charged by the destination country upon arrival.
- Advantages:
One of the biggest advantages of using UPS is their advanced tracking capabilities, which allow you to track your package in real-time and receive updates throughout the delivery process. Additionally, UPS offers a range of value-added services, such as insurance and customs clearance, to help streamline your shipping process.
- Limitations:
As with any shipping service, unexpected delays can occur due to customs processing or other factors outside of UPS’s control. However, the UPS team is committed to providing the best possible shipping experience for our customers and will work to resolve any issues that may arise.
Despite these limitations, UPS remains a reliable and trusted choice for shipping your orders domestically and internationally. If you have any questions or concerns about UPS’s shipping services, you can visit www.ups.com.